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Read a ticket and its conversation

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Connect to Cursor / VS Code / ClaudeSearch and read these docs from your AI tool (MCP server)

MCP server URL

https://docs.evohub.io/mcp

Add to CursorAdd to VS Code

Claude Code

claude mcp add --transport http evohub-docs https://docs.evohub.io/mcp

Claude (claude.ai and Claude Desktop): Settings → Connectors → Add custom connector, and paste the URL above.

Claude Desktop — claude_desktop_config.json

{
  "mcpServers": {
    "evohub-docs": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://docs.evohub.io/mcp"
      ]
    }
  }
}

Cursor — ~/.cursor/mcp.json

{
  "mcpServers": {
    "evohub-docs": {
      "url": "https://docs.evohub.io/mcp"
    }
  }
}

VS Code — .vscode/mcp.json

{
  "servers": {
    "evohub-docs": {
      "type": "http",
      "url": "https://docs.evohub.io/mcp"
    }
  }
}

llms.txtllms-full.txt

GET/api/v1/support/tickets/{id}

One of the caller's tickets with every message on it, oldest first. A message from the caller has author_type user; an answer from EvoHub support has author_type admin.

Requires no scope.

Authorization

Any one of:

Parameters

Path parameters

  • id string required
    The ticket's ID.
    Example: tkt_3f9a1c2e7b5d4a60

Responses

200

The ticket and its messages.

Content type: application/json

Type: object

  • success boolean
    Value: true
  • data TicketWithMessages
    Show TicketWithMessages properties
    • ticket Ticket
      Show Ticket properties
      • id string
        Example: tkt_3f9a1c2e7b5d4a60
      • org_id string
      • user_id string
        Who opened the ticket — the person behind a personal key, or the organization key's own id.
      • subject string
      • type string
        One of: support bug feature question
      • status string
        open when new or after the caller replies. EvoHub support moves it to pending, resolved or closed.
        One of: open pending resolved closed
      • priority string
        One of: low normal high urgent
      • reporter_email string
        As sent when the ticket was opened; "" when it was not.
      • reporter_name string
      • org_name string
      • url string
      • created_at string (date-time)
      • updated_at string (date-time)
    • messages array of TicketMessage
      Oldest first.
      Show TicketMessage properties
      • id string
        Example: msg_8e2d4f6a1b3c5d70
      • ticket_id string
      • author_id string
      • author_type string
        user for the ticket's owner, admin for EvoHub support.
        One of: user admin
      • body string
      • created_at string (date-time)

401

No API key was sent, or it is unknown, revoked or expired (UNAUTHORIZED).

Content type: application/json

Type: Error

  • success boolean
    Sent by Support; the gateway's own refusals leave it out.
    Value: false
  • error object required
    • code string required
      Example: NOT_FOUND
    • message string required
      Example: ticket not found
    • request_id string

404

The ticket does not exist, or it is not one of the caller's own (NOT_FOUND).

Content type: application/json

Type: Error

  • success boolean
    Sent by Support; the gateway's own refusals leave it out.
    Value: false
  • error object required
    • code string required
      Example: NOT_FOUND
    • message string required
      Example: ticket not found
    • request_id string

429

Too many requests (RATE_LIMITED). Wait for Retry-After seconds.

Headers

  • Retry-After integer
    Seconds to wait before retrying.

Content type: application/json

Type: Error

  • success boolean
    Sent by Support; the gateway's own refusals leave it out.
    Value: false
  • error object required
    • code string required
      Example: NOT_FOUND
    • message string required
      Example: ticket not found
    • request_id string

500

Something went wrong on EvoHub's side (INTERNAL_ERROR). Retry later.

Content type: application/json

Type: Error

  • success boolean
    Sent by Support; the gateway's own refusals leave it out.
    Value: false
  • error object required
    • code string required
      Example: NOT_FOUND
    • message string required
      Example: ticket not found
    • request_id string

Example request

curl -X GET 'https://evohub.io/api/v1/support/tickets/tkt_3f9a1c2e7b5d4a60' \
  -H 'Authorization: Bearer <TOKEN>'