EvoHub DocsEvoHub Docs Sign in

Get help

Use with AI
View as MarkdownThis page as plain text, for pasting into an AI tool Open in ClaudeAsk Claude questions about this page Open in ChatGPTAsk ChatGPT questions about this page
Connect to Cursor / VS Code / ClaudeSearch and read these docs from your AI tool (MCP server)

MCP server URL

https://docs.evohub.io/mcp

Claude Code

claude mcp add --transport http evohub-docs https://docs.evohub.io/mcp

Claude (claude.ai and Claude Desktop): Settings → Connectors → Add custom connector, and paste the URL above.

Claude Desktop — claude_desktop_config.json

{
  "mcpServers": {
    "evohub-docs": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://docs.evohub.io/mcp"
      ]
    }
  }
}

Cursor — ~/.cursor/mcp.json

{
  "mcpServers": {
    "evohub-docs": {
      "url": "https://docs.evohub.io/mcp"
    }
  }
}

VS Code — .vscode/mcp.json

{
  "servers": {
    "evohub-docs": {
      "type": "http",
      "url": "https://docs.evohub.io/mcp"
    }
  }
}

If something in EvoHub does not work as you expect, or you have a question or an idea, tell us from inside the console. Every request becomes a support ticket you can follow until it is answered. Opening tickets needs no permission: everyone in an organization can do it.

Open a ticket

Open Help & Support

Open the avatar menu in the top bar and choose Help & Support.

Start a new ticket

Select New Ticket.

Describe it

Fill in Subject and Message, and choose a Type — Support, Bug, Feature Request or Question — and a Priority: Low, Normal, High or Urgent.

Submit it

Select Submit Ticket. It appears under My Tickets.

Report a bug quickly

The bug button in the bottom-right corner of the console opens Report a Bug on any page. Describe under What happened? what you did, what you expected and what happened instead, and select Send Report. The report becomes a ticket titled "Bug report" that you can follow under Help & Support.

Follow a ticket

Help & Support opens on My Tickets: the tickets you opened, newest first, with counts of Open, Resolved and Total above the list. Each ticket shows its type, priority and status.

Status Meaning
Open Waiting for the support team. A new ticket starts here, and so does a ticket you reply to.
Pending The support team is waiting for something, usually an answer from you.
Resolved The support team considers it answered. Reply if it is not, and it opens again.
Closed Finished. A closed ticket takes no more replies; open a new ticket if you need further help.

Open a ticket to read the conversation. Messages from the team are marked Support Team, yours You. Write your answer under Reply and choose Send Reply.

When the support team answers, you also get an email ("Re: <subject> — EvoHub Support") with a View Reply link to the ticket. Replying to that email does not add to the ticket; reply in the console.

Your tickets are visible to you and to EvoHub's support team, not to other members of your organization. The Open tickets number and the Waiting support tickets widget on your home page show the ones awaiting an answer.

Limits

  • A subject can be up to 200 characters. Subject and message are required.
  • Support is for reaching the EvoHub team. It is not a help desk for your own customers.

Other ways to reach us

Write to info@evosync.io. To report a security problem, see Security.

Last updated Powered by